MONIKA, N.; BAKKARENG, B.; SUNRENI, S. Pengaruh Kualitas Pelayanan Jasa terhadap Loyalitas Konsumen pada J&T Express Lubuk Basung. Jurnal Riset Manajemen, [S. l.], v. 2, n. 3, p. 299–308, 2025. DOI: 10.64620/jurma.v2i3.106. Disponível em: https://jrm.ekasakti.org/index.php/jurma/article/view/106. Acesso em: 2 jun. 2026.